Position Title: Japanese Bilingual Sales Support Specialist

Location: Costa Mesa, CA (Hybrid)

Classification: Full-Time, Non-Exempt

Work Schedules: 9:00 AM – 5:00 PM (2 floating remote days per month)

Summary

A premier, specialized global trading corporation is seeking a meticulous, highly experienced Japanese Bilingual Sales Support Specialist.
This vital role is designed for a detail-oriented professional with an extensive background in international trade operations who will serve as the organizational backbone of a high-volume commercial sales desk.

The ideal candidate possesses an unwavering commitment to operational accuracy and a deep understanding of global supply chain logistics. Acting as the primary, seamless link between domestic clients, US sales executives, and suppliers in Japan, this individual must possess native-level Japanese fluency and a proven ability to manage complex, multi-market administrative workflows.

Essential Duties and Responsibilities include but are not limited to

• Process complex purchase orders, track global shipments, and coordinate seamlessly with freight forwarders, customs brokers, and warehouses to ensure on-time delivery of raw materials and technical components.
• Apply expert knowledge of international trade regulations and Incoterms (e.g., FOB, CIF, DDP) to verify shipping documentation, manage commercial invoices, and resolve supply chain discrepancies swiftly. 
• Manage daily business communications and coordinate logistics pipelines directly with manufacturing plants, suppliers, and executive headquarters in Japan. 
• Provide high-level administrative support to the Business Development team, including preparing comprehensive commercial quotations, tracking client inventory levels, and managing sample evaluations.
• Maintain flawless records of trading transactions, customer accounts, and compliance documentation within corporate systems, ensuring absolute precision and no operational gaps.
• Field inquiries from existing clients and global vendors, handling routine service requests and logistics tracking with exceptional professionalism and cross-cultural etiquette.

Qualifications

• 5+ years in international trade coordination, sales support, or logistics within a trading house or import/export environment.
• Native-level fluency in Japanese (both written and spoken) is strictly required to effectively navigate daily communication, technical specifications, and business relationships with Japan. Fluency in professional English is equally mandatory.
• Thorough, practical understanding of international shipping procedures, customs documentation, and global Incoterms.
• An exceptional track record of organizational skills, sharp attention to detail, and a methodology that consistently prevents administrative errors.
• Advanced capability within Microsoft Office Suite (particularly Excel for tracking data, Outlook, and Word) and SAP or similar software.

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.