Position: Japanese Bilingual Office Specialist – Logistics and Freight Operations

Location: Roswell, GA

FLSA: Non-Exempt, Full-time

Report to: Manager

Hours: 8:30am – 5:30pm or 8:00am – 5:00pm (Occasional overtime until 6:00 pm – 6:30 pm primarily during month-end closing).

Summary

A reputable global logistics company is seeking a Japanese Bilingual Freight Forwarding Clerk to join our team in Roswell, GA. This is an excellent opportunity to work in a stable, supportive environment where over half of our employees have enjoyed long-term careers.

Essential Duties and Responsibilities include but not are limited to:

You will handle import/export shipping and customs arrangements for various goods, including food, machinery parts, and medical materials.

• Research and arrange the most appropriate shipping routes based on climate, weight, and nature of goods.

• Obtain and prepare all necessary documentation for customs and insurance.
• Coordinate with third-party vendors and negotiate with subcontractors to ensure competitive and profitable quotations.
• Update Standard Operation Procedures (SOPs) to maintain service quality.
• Prepare to issue invoices based on agreed quotations.

• Track shipping status and troubleshoot claims/irregular issues in a timely manner.
• Provide accurate data to customs brokers for seamless clearance.

Qualifications

• Highly motivated professional with a strong aptitude for the logistics industry.
• Demonstrated commitment to long-term career growth, organizational stability, and professional development.
• Bilingual proficiency in English and Japanese (Business level).
• Proficient in MS Office suite (Word, Excel, Outlook).
• 2–3 years of operational experience preferred; logistics background is a plus, but strong transferable skills and high potential are prioritized.

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.